Contact Us

Please Note: All APCO employee e-mail addresses have a username of last name and first initial (for example, John Doe would have a username of "doej") and end with "@apcointl.org" unless indicated otherwise.

Employees are listed by their position, name, e-mail username, and phone extension.

World Headquarters
351 N. Williamson Blvd.
Daytona Beach, FL 32114-1112
General Email: apco@apcointl.org
386.322.2500
888.APCO.9-1-1
888.272.6911

Main Fax 386.322.2501
AFC Fax 386.322.2502
Institute Fax 386.322.9766
Conference Fax 386.944.2754

Washington D.C. Office

Office of Government Affairs
1725 Desales Street, NW
Suite 808
Washington, DC 20036
General Email: dcoffice@apcointl.org
202.833.2700
Fax: 202.833.5700

HEADQUARTERS
STAFF DIRECTORY

Executive Director: George S. Rice, Jr. riceg x2416

Deputy Executive Director: Mark Cannon cannonm x2425
Executive Assistant: Anita Harrington harringtona x2418


Human Resources
Director: Ricky Marshall marshallr x2481

Member Services
Director: Susan Stowell stowells x2412
Membership Services Manager: Ann Russo russoa x2482
Customer Relations Manager: Barbara Lawrence lawrenceb x2415

Conference & Meeting Services
Director: Barbara Myers myersb x2457
Conference & Meeting Services Manager: Casey Epton eptonc x2443
Tradeshow Coordinator: Brigid Blaschak blaschakb x2454
Senior Meeting Coordinator: Patricia (Tricia) Giannini gianninip x2424
Conference & Meeting Services Intern: Lindsey Galasso galassol x2441

Institute
Director: Julie Troutman troutman x2448
Training Course Instructor: Alicia Ihnken ihnkena x2442
Institute Operations Manager: Kathy Schatel schatelk x2483
Institute Online Coordinator: Anne Marie Armbruster armbrustera x2423
Training Course Coordinator: Vicki Menzel menzelv x2485
EMD Program Manager: Pam Kaufman kaufmanp x2447
EMD Program Coordinator: Darlene Hines hinesd x2458
Customer Service Coordinator: Ethel Plummer plummere x2484
Administrative Support Temp: x2484

Technology & Support Operations
Director: Dennis Divine divined x2411
Technical Assistant: James Russell russellj x2413
Administration Support Manager: Ray Barnes barnesr x2419
Receptionist/Mail Clerk Libby Williams williamsl x2420
Receptionist Jackie Bender receptionist x0
Shipping Clerk Florence Lutcza x2419

Accounting
Accounting Manager: Anna Warren warrena x2427
Assistant Accounting Manager: Liz Hess hessl x2428
Accounting Clerk: DeeDee Williams williamsd x2449
Accounting Clerk: Traci Jones jonedt x2414

Comm Center & 9-1-1 Services
Acting Director: Bob Smith smithr x2486
Manager Comm Center & 9-1-1 Services: Loredana Elsberry elsberryl x 2422
Special Projects Manager: Amanda Byrd byrda x2446
Technical Services Manager: Steve Wisely wiselys 386.235.3592
Resource Coordinator: Kathy Lawrence lawrencek x2455
Administrative Support: Teral Peck peckt x2445

Automated Frequency Coordination
Acting Director: Farokh Latif x2476
Engineering Services Manager: Farokh Latif x2476
Processing Services Manager: Michelle Fink x2466
Team Leader: Wendy Caruthers x2468
Team Leader: Lynn Robbins x2471
Processor: Karen Ritenour x2470
Processor: Judy Stone x2473
Licensing/Interference Specialist: Christine Phelps x2463
Licensing Assistant: Carol DiCaro x2462

Legal and Government Affairs
Director: Robert Gurss, Esq.
gurssr

Legislative Affairs
Director: Yucel Ors
orsy

Government Affairs Coordinator
Chandra Champion
championc 202.833.7010

Marketing &
Communications/Publications

Director:
Garry Mendez
mendezg 917.608.9873

Media Inquiries:
Courtney McCarron
mccarronc 202.833.9600
1725 DeSalles Street, NW
Suite 808
Washington, DC 20036

Manager:
Courtney McCarron
mccarronc 202.833.9600