Recognize Leadership In Technology with the Horizon Award. This award recognizes communications centers that have shown leadership in technology and are proactively seeking solutions to manage the introduction of technological advancements in their center and community over the current year. Nominations are due April 1. Nominate an agency.
CSRIC Working Group 4 releases their 9-1-1 Best Practices Report.Click here to read.
APCO Project 33 Agency Training Program Certification
Training for Public Safety Telecommunicators, initial and continuing, is exceedingly important as they provide essential services to the public in an ever-expanding and rapidly changing public safety environment. Public Safety Communications Centers must provide the best training possible. Many centers have developed their own basic training materials and processes while many others receive training from the APCO Institute (www.apcoinstitute.org). The APCO Project 33 Training Program Certification is a formal mechanism for public safety agencies to certify their training programs as meeting APCO American National Standards (ANS).
The deadline to receive recognition at the 2011 Annual Conference and Expo is still April 1, 2011. All applications received after April 1, 2011 will be considered for recognition at the 2012 APCO Annual Conference and Expo. The current candidate APCO ANS is available to download for those agencies interested in preparing for P33 Certification before the application is available. For more information about htis program and how to apply, please visit www.apcointl.org/P33. For questions or more information, email p33@apcointl.org
The following Agencies have achieved
APCO P33 Training Program Certification – Telecommunicator 2006:
Brevard County Sheriff's Office-Communications Center (FL)
Charlottesville - UVA - Albemarle County Emergency Communications Center (VA)
Cincinnati Police Communications Section (OH)
City of Cedar Rapids Joint Communications Agency (IA)
Delaware State Police Communications Section (DE)
Denver 911 Communications Center (CO)
Durham Emergency Communications Center (NC)
El Paso County Sheriff's Office (CO)
Fayetteville Police Department (AR)
Hamilton County Department of Communications (OH)
Lincoln Emergency Communications (NE)
Naperville Public Safety Answering Point (IL)
North East King County Regional Public Safety Communication – NORCOM (WA)
Raleigh-Wake Emergency Communications (NC)
Summit County Communications Center (CO)
Valley Communications Center (WA)
York County 911 (PA)
Update on i3 Technical Interface Specification Review
APCO staff participated in the ESIF/ATIS review of the NENA i3 Technical
Interface Specification for Next Generation 9-1-1. APCO remained
actively engaged in this forum so as to provide operational insight and
guidance to the technical subject matter experts that are reviewing this
upcoming standard. The i3 specification document will significantly
impact the future of our industry and APCO will continue to contribute to
this effort during the i3 Public Review and Comment period.
NENA is currently reviewing the ATIS comments and incorporating their
input into the i3 document prior to its release. Once the NENA i3
specification document is distributed for public review and comment all
members will have the opportunity to review the content of this proposed
standard. More information will be forthcoming.
EMFinders Focus Group
APCO Telematics committee members in conjunction with NENA recently
attended a joint focus group session at the EMFinders corporate
headquarters in Frisco , Texas. The goal of the meeting was to review the
technical methodology being employed by EMFinders and to assist them in
drafting standard operating procedures and training for PSAP personnel who
may receive calls from these devices.
The focus group work emphasized the need for APCO to continue to reach out
to other developers of mobile alarm technologies as these devices can
negatively impact PSAP operations when proper call-taker education has not
been provided. The inherent premise that a wireless device or alarm can
provide an accurate enough location to assure a victim receives help is
causing concern for many PSAP representatives.
Vehicle Telematics Standardization
The Data Transfer committee continues to work on the review of the Vehicle
Emergency Data Set standard (VEDS). The committee is nearing completion
of the review and will make recommendations for updates to the standard to
better align it with telematics technologies that have been implemented
since its creation. Additional data considerations are also being
addressed to assure that the standard will align with the operational
requirements of PSAPs.
