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ANSI APPROVED APCO AND NENA STANDARD PSAP-SERVICE CAPABILITY CRITERIA RATING SCALE
November 17, 2008, Washington, DC - The Association of Public-Safety Communications Officials (APCO) International and the National Emergency Number Association (NENA) announced today that the American National Standard Institute (ANSI) approved the APCO and NENA standard to assist Public Safety Answering Point (PSAP) managers and their governing authorities to identify their current level of service capability.
“As the first source for citizens seeking information and assistance during disasters, our communications centers must always be prepared for the worst,” APCO International President Chris Fischer said. “APCO International is pleased to have partnered with NENA on this great resource to help them ensure that they are.”
APCO/NENA ANS 1.102.1-200x: Public Safety Answering Point (PSAP)-Service Capability Criteria Rating Scale was approved by ANSI on November 3. The standard includes an assessment tool to objectively evaluate PSAP capabilities against models representing the best level of preparedness, survivability, and sustainability amidst a wide range of natural and manmade events. In addition, the standard can assist PSAPs in discussing their readiness to survive these events with those responsible for funding them. The content was developed by the APCO-NENA PSAP Survivability Working Group.
”It is imperative that PSAPs from coast to coast are ready to respond to crisis situations of all kinds,” said NENA President Ron Bonneau, ENP. “By partnering with APCO to create this ANSI approved standard, we have given our 9-1-1 centers a valuable tool to evaluate their readiness and ensure that no call for help goes unanswered.”
Visit http://www.apcointl.com/new/commcenter911/APCOstandards.php to view the approved standard.
About APCO International
The Association of Public-Safety Communications Officials (APCO) International is the world’s oldest and largest professional organization dedicated to the enhancement of public safety communications. APCO International serves the professional needs of its 15,000 members worldwide by creating a platform for setting professional standards, addressing professional issues and providing education, products and services for people who manage, operate, maintain and supply the communications systems used by police, fire and emergency medical dispatch agencies throughout the world. For more information, visit
www.apcointl.org.
About the National Emergency Number Association
NENA is The Voice of 9-1-1™. NENA promotes implementation and awareness of 9-1-1 as North America’s universal emergency number. NENA is the leading professional non-profit organization dedicated solely to 9-1-1 emergency communications issues. NENA serves its nearly 7,000 members in 48 chapters across the U.S., Canada and Mexico through policy advocacy, establishment of technical and operational standards, certification programs and a broad spectrum of educational offerings. Find out more at www.nena.org.
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