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9-1-1 System Administrator (Business Analyst IV)

Fairfax County, Virginia

 

Department of Public Safety Communications

$65,908.13 - $87,877.71 (Grade S-29)   

Job # 12-0017

 

The Fairfax County Virginia Department of Public Safety Communications (DPSC) is recruiting to fill the position of 9-1-1 System Administrator. DPSC operates a nationally recognized, full service 9-1-1 public safety communications center serving a population of approximately 1.2 million residents. Fairfax County is located in the heart of the Washington, D.C. metropolitan area.

 

The 9-1-1 System Administrator is responsible for the overall successful operation and maintenance of the most mission critical public safety application in the County, as well as the management information systems with which it integrates. In addition, the 9-1-1 System Administrator:

•   Performs first-line troubleshooting and problem resolution for these systems.

•   Supervises, coordinates and provides oversight of vendors who provide telephony and telephony-related services and maintenance to ensure the continual and efficient operation of all wire line, wireless and Internet components of public safety communications.

•   Represents the Agency and County in local, regional, state and national 9-1-1 matters.

•   Maintains knowledge and documentation of current and emerging technologies (i.e. Next Generation 9-1-1/NG9-1-1), best practices, standards and legislation within the 9-1-1 industry and profession.

•   Performs a variety of complex analyses pertaining to the 9-1-1 system.

•   Designs, produces and maintains statistical reports/information.

•   Manages/performs special projects as assigned.

Minimum Qualifications:

•   Education and/or experience equivalent to an Associate’s Degree in computer information systems, business administration or related field.

•   At least two (2) years successful experience managing a 9-1-1 telephony system in a primary 9-1-1 Public Safety Answering Point (PSAP) environment.

•   At least two (2) years managing day-to-day contractual relationships with technical vendors/staff.

•   Ability to communicate clearly and concisely in technical and non-technical (layperson) terms, both verbally and in writing.

Special Requirements:

•   The selected applicant must successfully complete a background investigation and polygraph examination.

•   The appointee must be able and willing to work non-traditional hours and be available in an on-call capacity, if needed.

Preferred Qualifications:

•   Education and/or experience equivalent to a Bachelors Degree in computer information systems, business administration or related field.

•   Experience working in Public Safety and/or managing a large 9-1-1 telephony system in a large 9-1-1 center/Public Safety Answering Point (PSAP).

•   Currently certified as a Registered Public-Safety Leader (RPL) through the Association of Public-Safety Communications Officials (APCO).

•   Possess and maintain certification as an Emergency Number Professional (ENP) through the National Emergency Number Association (NENA).

This is a rewarding career opportunity for a highly motivated and creative individual to work in a state-of-the-art 9-1-1 center. Interested applicants are invited to visit the DPSC website at fairfaxcounty.gov/911/. Select DPSC Career Opportunities in the left navigation bar, then scroll down the page and select the AIMS link to view the official position announcement and apply for this position online using the Fairfax County Applicant Information Management System (AIMS).

 

 

Always there, always ready…24/7/365 Fairfax County, Virginia Fairfax County, Virginia

02/10/2012


Job Opportunities are from the pages of the Public Safety Communications/APCO BULLETIN, The Official Magazine of APCO International.  For information on how to have a job opportunity or job wanted ad placed in the magazine Click Here to email or you can call: 386-322-2500, Extension 2418.

 
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