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DIRECTOR OF TELECOMMUNICATIONS

THE BOSTON POLICE DEPARTMENT

Director Of Telecommunications: The Boston Police Department has an opening for the Director of Telecommunications, whose responsibilities include the installation and maintenance of all the Department’s telecommunications systems and equipment. 

For further information and to apply on-line, please go to the City of Boston’s Career Center at www.cityofboston.gov/ohr and follow the links to the Career Center.

The City of Boston is an Equal Opportunity / Affirmative Action Employer.

09-27-10

DIRECTOR, EMERGENCY COMMUNICATION

NATIONAL CENTER FOR MISSING & EXPLOITED CHILDREN

www.missingkids.com

NCMEC

FLSA STATUS: Exempt

The spread of high mobile, dynamic communications requires capabilities that do not exist today for emergency call centers when people look to connect during an emergency. It is critical that emergency call centers have the ability to easily connect with a wide range of communications platforms. To lead the National Center for Missing & Exploited Children (NCMEC) in this endeavor, NCMEC seeks a seasoned professional to be responsible for the creation and maintenance of a national call center and dispatch coordination operations for the purpose of providing missing children clearinghouse services, and to keep abreast of evolving technologies.

This position will be responsible for the development and implementation of a strategic plan for the Call Center that is consistent with the Center’s mission and goals.

This position provides strategic visions, leadership and oversight to the Call Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Develop and implement NCMEC’s Call Center strategic plan, consistent with the accomplishment of long range objectives which will enhance overall effectiveness  

• Provide overall direction for the staffing and management of the Call Center to support NCMEC’s strategic goals  

• Serve as the administrator for the National Emergency Child Locater Center (NECLC) to include development of its budget, monitor its operation and provide reports on its performance  

• Serve as a liaison with federal, state and local agencies in development of plan, conformance with laws and regulations, and ongoing coordination and reassessment of plan devices on the market  

• Develop and maintain relationships with appropriate recovery entities such as the Federal Emergency Management Agency (FEMA), Red Cross, and other governmental agencies  

• Keep abreast of new changing technologies, and endeavor to find new and creative ways these technologies can be used to further the Center’s mission  

• Chair a private sector advisory committee that will help NCMEC to assure that its emergency Call Center makes the best use of emerging technology that can be used to intake cases and recover missing children  

• Responsible for investing and implementing best practices based on current proven industry call center operations  

• Review and evaluate Call Center performance on a continuing basis and establish proper measures of performance  

• Compile appropriate Call Center reporting requirements. Analyst budgets, reports, and financial data of the Call Center  

• Work closed with peers and management at NCMEC to identify and utilize new technologies, programs and approaches that will facilitate the continual improvement of service delivery and readiness  

• Promote a professional image  

• Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner  

• Conform with and abide by all regulations, policies, work procedures, and instructions  

• Respond promptly when returning telephone calls and replying to correspondence and faxes

EDUCATION AND EXPERIENCE:  

• Bachelor’s degree in Criminal Justice, Public Administration or related field such as Engineering, Computer Science or Business. Master’s degree preferred  

• A minimum of fifteen (15) years of previous related experience. Experience must include at least five (5) years in a managerial role

SKILLS, KNOWLEDGE, AND ABILITIES:  

• Experience in decision-making, management, planning, scheduling and assignment of work  

• Strong verbal and written communication skills in order to coordinate and communicate appropriate delivery of service  

• Strong leadership skills with project and program management experience  

• Excellent personnel management, crisis intervention skills  

• Extensive knowledge of Call Center/Crisis Center operations, systems and technologies  

• An understanding and familiarity of the technologies surrounding Next Generation 9-1-1  

• High degree of comfort and effectiveness dealing with people from diverse backgrounds  

• Comprehensive computer knowledge  

• Must be able to work various hours and/or on call 24 hrs a day and during emergencies  

• Extensive public contact experience  

• Ability to assess a situation and implement escalation procedures when necessary  

• Demonstrated commitment to high levels of quality and customer service  

• High level of diplomacy and tack  

• Ability to travel

ORGANIZATIONAL STRUCTURE:

Position reports to the Assistant Executive Vice President, Operations

BENEFITS*

NCMEC offers a variety of benefits to include:

• 403(b) retirement plan
• Health insurance which includes medical, dental, and vision coverage
• Paid holidays and vacation
• Short- and long-term disability (employer funded)
• Life insurance (employer funded)
• Defined-contribution pension plan (employer funded)

Qualified candidates should send a cover letter and résumé with salary requirements via E-mail to careers@ncmec.org; facsimile to Human Resources at 571-482-3390; or mail to the National Center for Missing & Exploited Children, 699 Prince Street, Alexandria, VA 22314-3175. EOE.

*Only regular full-time employees are eligible to receive benefits

09-16-10

EXECUTIVE DIRECTOR

E-COM DISPATCH CENTER

E-COM Dispatch Center is seeking an Executive Director.  E-COM provides E911 dispatch and radio services for Homewood, Flossmoor, Hazel Crest, Glenwood, Riverdale and South Holland, Illinois for fire/EMS and police.  These Villages have a combined population of 92,000.  E-COM has 23 Telecommunicators, 3 full-time administrative personnel, and 6 part-time employees, with a FY 09 budget of approximately $2.56 million.  In 2009, E-COM dispatched 128,836 Calls for Service for the member agencies.

The Executive Director works under the direction of the E-COM Board of Directors and the Operating Committee and is responsible for the overall management of the agency, exercise of financial accountability throughout the organization, the quality of dispatch operations, development of appropriate policies, interaction with members, county, state, and federal agencies in training and emergency preparedness, and leadership of the budget process and planning efforts. 

Candidates should possess a Bachelor’s degree and three years of progressive management experience in public safety dispatch and telecommunications operations,

OR

Three to seven years of progressive management experience in public safety dispatch and communications operations.

NENA ENP and/or APCO RPL certification is desirable.

Candidates must have excellent leadership, management, and interpersonal communication skills, including the ability to interact positively with a wide variety of officials and staff in emergency service agencies.  Knowledge of police and fire operations and experience in quality management techniques is very desirable. 

Candidates should also possess knowledge of radio, telephone, CAD systems, and related public safety communications technology.

Interested candidates are encouraged to view the complete Recruitment Profile for this position which includes information about E-COM, as well as challenges the new Executive Director will encounter; qualifications for the position as well as required and preferred characteristics; knowledge, skills and abilities the ideal person will possess;  as located at www.ecom911.net prior to submitting a resume.

The salary range is $75,000 to $95,000 along with an excellent benefits package. Starting salary will be commensurate with qualifications and experience. 

Resumes, with three professional references, must be submitted to the agent for the   E-COM Executive Director Search Committee at the address below by the close of business on August 25, 2010. 

Mr. Ronald Bloom, ENP

PSAP Concepts and Solutions, LLC

ATTN: E-COM Director Search

18154 Harwood Ave, Suite 203

Homewood, Illinois 60430

08-25-10

EXCUTIVE DIRECTOR FOR THE

JOINT EMERGENCY COMMUNICATION CENTER

JOHNSON COUNTY, IOWA

Salary range: $60,257 - $86,923 annually

with full benefits to be negotiated.

Location: Iowa City, Iowa

Deadline for applications: August 6, 2010

This recruitment profile provides background information and position qualifications for the Executive Director for the Joint Emergency Communication Center for Johnson County, Iowa. The Joint Emergency Communication Center is a new entity which replaces two emergency communication centers operated by the Johnson County Sheriff’s Office and the Iowa City Police Department.

Governance of the center is provided by a policy board with representatives from Coralville, Iowa City, Johnson County, North Liberty, and the Johnson County Emergency Management Agency. The Executive Director reports directly to the Policy Board. All emergency responders in Johnson County use the new communication center. Detailed information on the planning process and goals of the center are contained in a report available online at

www.jccog.org/docs/file/administration/JECCsubcommittee.pdf.

This recruitment profile outlines the qualifications and experience identified as desirable traits and attributes for candidates for the Executive Director position. This profile will be used as a guide in the recruitment process. It provides specific criteria by which applications will be screened and individuals will be selected for interviews and final appointment consideration.

The Executive Director recruitment is being conducted in an open and impartial manner. The Joint Emergency Communication Center for Johnson County, Iowa, is encouraging applications from all interested applicants qualified for the position. All inquiries related to the recruitment and selection process for the Executive Director position are to be directed to the attention of:

Jeff Davidson, Director

Planning & Community Development

City of Iowa City

410 E. Washington Street

Iowa City, IA 52240-1826

(319) 356-5232

jeff-davidson@iowa-city.org

If you wish to be considered for this position, please submit a cover letter and resume to Karen Jennings, Personnel Administrator, City of Iowa City Human Relations Dept., 410 E. Washington Street, Iowa City, IA 52240. Please include an e-mail address. Resumes will be screened for minimum qualifica­tions, and remaining candidates invited to complete a written questionnaire which will be reviewed and scored. Semi-finalists will be selected from this pro­cess.

The position will remain open until filled. Deadline for initial submission of resumes is August 6, 2010.

Background of Joint Emergency Communication Center

In 2005, the City of Iowa City undertook a consultant study focusing on necessary radio upgrades for its emergency responders. The consultant’s final report fostered discussion among Johnson County governmental entities regarding the feasibility of a joint emergency communication center to ensure interoperability of communications between the agencies. A multi-jurisdictional Johnson County Council of Governments (JCCOG) subcommittee began formal discussions in June 2006. Its final recommendation was to build a joint emergency communication center to replace the two existing centers.

All participating entities and respective officials are strong supporters of the project, and in 2008 approved the necessary 28E agreement to form the joint communication center organization. The primary reason for this joint effort is to promote more efficient and effective public safety communication services to the Johnson County area. Funding for the center comes from an approved special emergency management levy assessed to all property taxpayers of Johnson County.

The Joint Emergency Communication Center is located in a 17,000 sq. ft. state-of-the-art facility at 4529 Melrose Avenue in Iowa City. The building includes offices for the Johnson County Emergency Management Agency.

Community Background

Johnson County, Iowa, is located in east central Iowa. Johnson County is one of the fastest growing counties in Iowa. Its county seat is Iowa City, the largest city in Johnson County (pop. 62,887). It is home to the University of Iowa with a student enrollment of 30,500. Coralville is a thriving community of 17,811 and home to Coral Ridge Mall. North Liberty has a population of 8,808 and is one of the fastest growing communities in the state. The me t r o p o l i t a n area including Iowa City, Coralville and North Liberty is frequently rated highly in national rankings for livability, quality of life, highly educated work force, and job growth.

The University of Iowa is the county’s largest em­ployer with 20,500 employees. The academic and research mission of the University of Iowa, along with the health care services provided at area hos­pitals and clinics, have a tremendous economic impact on the area. The County is also the home of many education-relat­ed corporations such as ACT and Pearson, Fortune 500 companies such as Procter & Gamble, and Oakdale Research Park in Coralville. Johnson Coun­ty has an elaborate trail system interconnecting the communities of Iowa City, Coralville, and North Liberty. Johnson County is also the home to many urban and rural parks, including water recreation at the Coralville Reservoir and Lake MacBride in northern Johnson County.  

Position Background

In 2009 all public safety entities in Johnson County consolidated their public safety emergency communication services to the newly formed JOINT EMERGENCY COMMUNICATION CENTER (JECC) FOR JOHNSON COUNTY, IOWA. These agencies include the Johnson County Sheriff’s Office, all municipal police and fire departments, all township fire departments, and the Johnson County Ambulance Service.

The JECC is governed by a policy board formed by the Cities of Coralville, Iowa City, and North Liberty; Johnson County; and the Johnson County Emergency Management Agency. The JECC organizational model includes the Policy Board consisting of elected officials and executive level representatives; a user advisory committee made up of persons such as the police chiefs, fire chiefs, and the ambulance director; and the Executive Director who manages the staff of the JECC.

Candidate Qualification Criteria

The JECC for Johnson County, Iowa is seeking an innovative and experienced public safety communications professional who possesses a progressive management style and excellent communication skills. The Director needs to be a person who thrives on balancing many activities simultaneously, one who has a “big picture” vision, but also an eye for detail.

Residency within Johnson County is required by the completion of the first 12 months of employment. The starting salary range for the position is $60,257- $86,923 annually and is negotiable, depending upon qualifications and experience. The incumbent will be evaluated annually by the Policy Board. The Executive Director position is accompanied by an excellent benefits package to be negotiated.

Job Responsibilities

PLANS, ORGANIZES, MANAGES AND DIRECTS the activities of the Joint Emergency Communication Center including cooperative working arrangements with participating jurisdictions for computer-aided dispatch of law enforcement, fire, and emergency medical services.

PLANS, DEVELOPS, IMPLEMENTS, AND COORDINATES emergency communication policies and procedures to ensure accurate and efficient 9-1-1 call processing and dispatching of emergency services to the general public in accordance with applicable standards.

OVERSEES the two-way radio system for all emergency responders in Johnson County, including contract negotiation and monitoring, infrastructure development, purchase, replacement, distribution and redistribution of radios and equipment to local governments in Johnson County.

ANALYZES systems and equipment needs and RECOMMENDS changes as deemed appropriate. SUPERVISES the development and administration of equipment maintenance contracts, and evaluates proposals and bids for new equipment.

REPORTS to the JECC Policy Board.

DIRECTS the supervision, training and personnel administration for JECC staff. DEVELOPS Personnel Policies, Procedures and Rules/Regulations; RESPONSIBLE for compliance with all state and federal employment-related laws. Directly supervises 3-5 employees. Indirectly supervises 20+ employees. Is responsible for hiring, evaluation, discipline, and termination decisions affecting employees; OVERSEES and ASSISTS in the development of training programs.

PREPARES, proposes to the JECC Policy Board and ADMINISTERS the Center’s operating and capital budget and the authorization and implementation of approved expenditures, and is responsible for monitoring said budget and its compliance with approved levels of funding.

PREPARES AND ADMINISTERS grant applications to assist in funding operating and capital expenditures.

DIRECTS the preparation and implementation of the Center’s strategic plan, including the operational policies, goals, and objectives.

DEVELOPS an openly available, transparent and responsive process for the investigation of and/or responses to served agency or citizens’ questions, concerns, and/or complaints relating to provided services.

ACTS as staff liaison and MEETS regularly with the JECC Policy Board, participating agencies, other elected officials, and the general public.

DIRECTS the preparation of periodic and special reports, statistical, financial, and other analyses.

MEETS REGULARLY with the JECC User Advisory Committee as well as designated representatives of the JECC staff to review policies, operational procedures, resolve problems, and plan for new or revised services.

WORKS CLOSELY with the Johnson County Emergency Management Coordinator under the Johnson County-wide Multi-Hazard Emergency Operations Plan.

Other duties as needed and/or assigned.

Minimum Qualifications

Bachelor’s Degree in Criminal Justice, Fire Science, Public Administration, Business Administration or related field from a DOE-recognized accredited school preferred, and five to eight years of experience in a responsible administrative or managerial position involving the delivery of emergency communication services in a city or county public service/safety environment, including a minimum of five years’ supervisory experience required, OR equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.  

Special Requirements

Successful and current certification within six months of hire to National Crime Information Center (NCIC), Emergency Medical Dispatch (EMD) and Emergency Fire Dispatcher (EFD) standards. Must pass background investigation that satisfies law enforcement approval. Valid driver’s license and insurability under JECC liability coverage. Use of personal vehicle with applicable insurance coverage as prescribed by Iowa law or equivalent transportation. A high level of integrity and ethical behavior is required to be maintained at all times.

Knowledge of

• Principles and practices of public safety computer-aided dispatching methods, record management systems, equipment, and the Incident Command System.

• Two-way radio systems and vehicle communication devices, with special emphasis on digital trunked radio and mobile data.

• Administrative, managerial, and supervisory principles and practices including budgeting, planning, program evaluation, and employee supervision.

• English language to include grammar, spelling, sentence structure, and vocabulary; and proofreading skills.

Ability to

• Effectively organize, direct, and manage an emergency communication center.

• Develop and implement policies and operating procedures.

• Represent JECC and perform duties in a professional, responsible, and trustworthy manner.

• Collect data; keep accurate and organized records.

• Organize and prioritize multiple tasks and competing priorities.

• Handle moderate to high levels of stress, meet established deadlines and solve problems appropriate to the position.

• Communicate orally and effectively to groups and individuals in both formal and informal situations.

• Utilize clear and effective oral, written, and listening communication.

• Utilize personal computers and various software applications, including but not limited to spreadsheets, word processing, email/Internet, and department-specific software packages.

• Operate common office equipment such as keyboards, calculators, fax and postage machines, transcription equipment, photocopiers, and multi-line telephones.

• Manage, develop, and lead others in achieving organizational goals and objectives with minimal supervision.

• Establish and maintain professional and effective working relationships with employees, JECC Policy Board members, JECC Advisory Committee members, emergency personnel, outside agencies/organizations, the media, and the public.

• Prepare and administer an annual operating and capital budget.

• Maintain confidentiality.

• Have sufficient manual dexterity to make handwritten notations and which permits moderate use of a keyboard and mouse.

• Have sufficient vision which permits moderate production and review of a wide variety of materials, both in electronic and hard copy forms.

• Lift, push, pull, and/or carry up to 25 pounds.

• Stand, sit, climb, stoop, kneel, bend, twist, walk, crouch, squat, and reach.

• Have sufficient personal mobility to complete work at various facilities.

PROFESSIONAL ANNOUNCEMENT

The following, or similar, text has been released for insertion in appropriate professional publications and regional newspaper employment sections, both printed and online.

Joint Emergency Communication Center for Johnson County, Iowa Executive Director

Outstanding opportunity to serve as the Executive Director for a Joint Emergency Communication Center (JECC) in Johnson County, Iowa. Located in a thriving high growth area in east central Iowa, the JECC has a service population of 118,000. It serves all emergency responders of Johnson County. The JECC Policy Board is seeking a progressive, innovative and energetic Executive Director who will develop operational plans and procedures, conduct technology acquisitions and implementations, and address personnel and budgetary issues. Individuals seeking a challenge will find a good fit with the multi-faceted nature of this position. Both technical and people skills are a must, and creativity and innovation are required. Qualified individuals will need both a “big picture” view and an eye for detail, and must thrive on balancing many activities simultaneously.

Candidates must possess a progressive management style, excellent interpersonal communications, problem-solving and leadership skills. Must be able to interact positively with the general public, elected and appointed officials, state agencies/boards, professional organizations, media, co-workers, and staff of emergency response agencies in the County. Human resource management skills, including recruitment and selection of personnel, training and evaluation of employees, and a proven ability to manage staff effectively in a high stress environment, are critical. Strong written and oral communication skills required. Candidates must also possess considerable knowledge of radio communication systems and related technology in the public safety arena. Residency within Johnson County is required within 12 months of employment.

Minimum qualifications: Bachelor’s degree in Criminal Justice, Fire Science, Public Administration, Business Administration or related field from a DOE-recognized accredited school preferred, and five to eight years of experience in a responsible administrative or managerial position involving the delivery of emergency communication services in a city or county public service/safety environment, including a minimum of five years’ supervisory experience required, OR equivalent combination of educational, training and experience that provides the required knowledge, skills and abilities.

Starting salary range: $60,257 – $86,923 annually with excellent benefits package to be negotiated. Go online to www.icgov.org/recruit for more detailed information. Position will remain open until filled; initial deadline for receipt of resumes is August 6, 2010. Submit cover letter and resume to: Karen Jennings, Personnel Administrator, City of Iowa City, 410 E. Washington Street, Iowa City, IA 52240. Questions can be directed to Jeff Davidson, Director of Planning & Community Development, e-mail jeff-davidson@iowa-city.org or call (319) 356-5232.

JECC is an Equal Opportunity Employer.

09-15-10

EXECUTIVE DIRECTOR

The 9-1-1 Industry Alliance (“9IA”)

The 9-1-1 Industry Alliance (“9IA”) is seeking an independent contractor to serve as the EXECUTIVE DIRECTOR for the organization.

The 9IA was established in December 2005 by a group of prominent industry leaders. The vision of the organization's founders is that 9IA will play an important role as the voice of industry companies on major public policy issues, and that the expertise of industry leaders can assist public policymakers and government emergency communications professionals as complex choices are made regarding advanced 9-1-1 alternatives in the years ahead.

The ideal Contractor will have prior executive level experience in the formation, operation, growth and leadership of organizations, preferably in the Public Safety Industry.  Other contractor qualifications considered shall include executive level organizational leadership and/or executive level government affairs positions. 

The ability to demonstrate past successful program management, organization leadership as well as the ability to meet the organizational goals and objectives is required for this engagement. The successful contractor shall be required to enter into an agreement with the association for a minimum contract period of two years, with an option to extend for an additional two years. All terms and conditions of noted contract will be subject to Board review and approval, and may be subject to change.

Key responsibilities will include, but are not limited to the following:  

• Ability to accomplish the revenue goals and organizational objectives set out by the Board of Directors. 

• Assist with the development of the Association’s Annual Plan and execute the plan as approved by the Board of Directors. 

• Perform to budget guidelines provided by the Executive Committee. 

•  Manage all issues related to nonprofit structure, business requirements, including legal items associated therewith, such as corporate compliance and monitoring and advising the association and its members on anti-trust issues 

• Follow the financial control mechanisms established by the Board of Directors (such as expense and check processing guidelines). 

• Oversee and be responsible for complying with applicable State and Federal lobbying and reporting requirements. 

• Maintain high ethical and professional standards and uphold the good reputation of 9IA. 

• Oversee organizational issues and all necessary membership organizational filings, including legal items associated therewith, such as corporate compliance and monitoring and advising the association and its members on anti-trust issues. 

• Maintain and report on 9IA budget and finances to include the collection of annual dues, sponsorship fees as well as all required tax filings. 

• Provide a minimum of bi-weekly updates to the membership to include legislation issues, study updates and industry news. 

• Provide, on an out-sourced basis, a headquarters facility and services to include telephones, computers, and conference rooms, as approved by the Executive Board. 

• Provide Project Management oversight for 9IA projects or studies as appropriate. 

• Provide for the development, updates and maintenance of the 9IA Web Site. 

• Provide list management for the membership to include membership information, industry political and associated contacts from other organizations of interest for the industry alliance. 

• Coordinate quarterly and special meetings, developing appropriate agendas and distributing meeting minutes. 

• Provide coordination and leadership in membership recruitment, dues billing and collecting as well as identifying efforts to retain members. 

• Provide industry organization consulting to the group to help make the alliance a viable organization that provides services in relation to 9IA’s bylaws. 

• Recruiting and retention of industry members to include meeting or exceeding the revenue goals of the association. 

• Represent the “voice” of 9IA to the industry, press and government agencies with appropriate sensitivity to the multitude of constituencies that 9IA represents. 

• Coordinate 9-1-1 IA meetings, developing appropriate agendas and drafting and distributing meeting minutes, tracking and reporting on follow-up commitments. 

• Annually review the 9-1-1 IA’s governance documents to assure compliance and to identify any needed updates or legally mandated maintenance.

• Coordinate and otherwise script and orchestrate lobbying efforts of the 9-1-1 IA upon the approval of the Executive Committee.

Work Location:    Washington DC Metro area preferred, but not required.

Relocation:         Negotiable

Compensation:    Negotiable

For more information on the 9IA, please visit: http://www.911alliance.org/index.cfm

Interested candidates: please submit a resume to: jay.cobb@intergraph.com

EOE/ MFDV

09-15-10

COMMUNICATIONS DIRECTOR (140-10)

DESCHUTES COUNTY 9-1-1 SERVICE DISTRICT

CENTRAL OREGON 

The Community

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the High Desert to the east, Deschutes County is the outdoor recreation capital of the state.  Whether you crave downhill and cross country skiing, snow boarding, fishing, hunting, hiking, camping, rock climbing, white water rafting, water skiing, kayaking, or golfing – you can find it here.  In addition, the region is host to annual festivals, sporting events, and the renowned resort community, Sunriver. The natural beauty of the scenic setting, mild climate, diverse recreational opportunities, and growing economy make Deschutes County a choice place to live, work, and play.  From humble origins along the “River of the Falls,” the County has grown into a bustling, exciting destination where progress, growth, and unique beauty intertwine.  Bend, Redmond, Sisters, and La Pine are the four major municipalities in the County. Countywide population is approximately 170,705 spread over 3,055 square miles. 

The Organization

The Deschutes County 9-1-1 Service District is a public safety-dispatching agency. It is the only public safety dispatch center in the County and dispatches for 18 police, fire, and emergency medical services agencies. The District works closely with the U.S. Forest Service, Bureau of Land Management, Air Life, State Police and other State and Federal agencies. The 9-1-1 Service District covers more than 3,000 square miles and services a core population of 170,705 people not including the two million visiting tourists the area receives each year.

The 9-1-1 Service District was created in 1988 and has historically operated under the oversight of an Executive Board composed of representatives of user agencies. The governing body of the District (the Deschutes County Board of Commissioners) has now given that oversight function to the County Administrator.  The 9-1-1 Director will work under the operational supervision of the County Administrator, and receive input from the Executive Board on the efficient and effective operations of the district.  The agency’s funding comes from a small property tax base, statewide telephone tax distributions, and a property tax serial levy that expires in 2013.

The Ideal Candidate

The County is seeking a strong and skilled leader for the position of 911 Director; a leader who will oversee a full time staff of 40 and a FY 2011 budget of $13.6 million, as well as establishing the agency in a new, $9 million building at the Deschutes County Public Safety Campus.  The ideal candidate must be able to motivate and mentor staff, create a team oriented atmosphere and effectively delegate tasks.  The new Director should be honest, fair, consistent, respectful, and trustworthy. He/she will be an active listener who maintains an open door policy and understands the importance of a team environment. The ideal candidate must maintain a strong relationship with staff and create professional relationships with the FCC, Regional Frequency Allocation Committee and similar agencies.  The selected candidate will be responsible for selecting, training, evaluating, supervising, recognizing, motivating, counseling, disciplining, and terminating of all District personnel.  Employees of the agency are represented by an employee association and experience working in a unionized environment is a must.

The ideal candidate should maintain open communication with the County Administrator, User Board and Executive Board members and work cooperatively toward achieving agreed-upon goals.  He/she will present the budget documents to the Governing Body for approval. Strong written and oral communication skills are essential to this position.

The 911 Director is expected to work well independently, possess a superior work ethic, and conduct his/her business and personal affairs to the highest ethical standards.  He/she represents the Agency in its negotiations and relations with the telephone service companies and coordination of all the Agency’s telephone service and multi-media connections. The Director oversees computer system operations and work performance of computer systems staff; manages public safety computer systems which may include police, fire, EMS, jail management, and records.  Additionally, the new Director will pursue grants and provide sound grant administration.  A primary task for the new Director will be to identify long-term funding options for the agency and develop support for the selected option.

The Compensation

$77,874 - $104,608 annually (salary normally starts at the first step).  Excellent County benefit package.  Position is available immediately.

Minimum Qualifications

Bachelor’s degree from an accredited college or university in Public Administration, Business Administration, or a closely related field.  Four years of progressively responsible administrative and or managerial experience, including two years of supervisory experience, associated with emergency services, communications, or related field; OR an equivalent combination of experience and education.  Prior experience working in a union environment and in building and maintaining positive labor/management relations is preferred. 

Ability to obtain and maintain DPSST (Department of Public Safety Standards and Training) and Oregon LEDS (Law Enforcement Data Systems) certifications.

Possession of or ability to obtain a valid Oregon Driver’s License within 30 days of hire date.  The employment offer will be contingent upon an acceptable and verifiable driver’s license and driving history. 

FINAL CANDIDATE SELECTED FOR THE POSITION WILL BE REQUIRED TO PASS A DRUG SCREENING, PSYCHOLOGICAL EVALUATION, AND A THOROUGH EMPLOYMENT AND CRIMINAL HISTORY INVESTIGATION.

APPLY TO:

www.co.deschutes.or.us

DESCHUTES COUNTY PERSONNEL DEPARTMENT                                                

1300 NW Wall Street, Suite 201                                             

Bend, OR  97701

(541) 388-6553      FAX:  (541) 330-4626

DESCHUTES COUNTY APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE REQUIRED AND ACCEPTED UNTIL POSITION HAS BEEN FILLED WITH FIRST REVIEW OF APPLICATIONS ON THURSDAY, JULY 29, 2010.  EOE  The Deschutes County Personnel Office is wheelchair accessible.  For the deaf or hard of hearing, an interpreter or assistive listening system will be provided with 48 hours notice.  Materials in alternate formats may be available within 48 hours notice.  To arrange for these services or for more information, please contact the Personnel Department at (541) 388-6553.  For hearing impaired, call TTY/TDD 711.

09-10-10

DIRECTOR OF EMERGENCY 9-1-1 SERVICES

ERIE COUNTY, PENNSYLVANIA

Erie County, Pennsylvania is seeking a Director of Emergency 911 Services.  This is a highly visible executive level position reporting to the County Executive.  The successful candidate will implement and manage all aspects of the operation of the 911 Center.  The successful candidate must possess at least 5-7 years of experience in Public Safety Management and have the ability to implement and manage all technical, personnel, fiscal, and administrative programs of a 911 system.  Extensive knowledge of community liaison programs, strong administration, technical, fiscal, and personnel management are key skill sets necessary for consideration.  The ideal candidate will identify staffing qualifications / training that ensures excellent emergency services are provided.  In addition, the successful candidate will have the ability to educate the public about where services are coming from, how services are provided, and bring central focus to all the different emergency services provided throughout the County.  Strong consideration will be given to candidates with Public Safety Accreditations, Certifications, etc. such as Emergency Number Professional, Emergency Management, and Homeland Security.  The ideal candidate will be responsible to utilize their technological knowledge to interact with external IT vendors and internal IT staff concerning the configuration and execution of the radio, Catalyst, and Interact Systems.  The successful candidate oversees the HAZMAT and Emergency Management Programs.

Salary is commensurate with experience.  The County of Erie offers a very competitive benefits package.

Deadline for Submissions: July 18, 2010

Please forward resume in confidence to:   eriecounty2010@hotmail.com

EOE

09-10-10

DEPUTY DIRECTOR, 911 COMMUNICATIONS

OMAHA, NE 

Communications

3603 North 156th Street

Omaha, NE  68116

Full Time

Starting Salary Range: $5,607.33 to $8,415.33 Monthly

Closing Date:  August 6, 2010 at 4:30 pm Central Time

QUALIFICATIONS

Bachelor’s degree* in Business Administration, Public Administration, Criminal Justice, or a directly related field.  Five years experience in an emergency communications center, three of which must have been in a supervisory or administrative capacity.  Candidates with experience with the CALEA accreditation process preferred.  Certification as a Registered Public Safety Leader (RPL) awarded by the Association of Public Safety Communications Officials, Intl. (APCO) or Emergency Number Professional (ENP) Certification awarded by the National Emergency Number Association (NENA) is preferred.  Must possess a valid driver’s license at the time of hire, and maintain it throughout the course of employment.  *Approved directly related work experience may be substituted for educational requirements on a year-for-year basis.

PRIMARY FUNCTION

Under the direction of the Director of 911 Communications, the incumbent manages the day to day activities of the 911 Communications Operations Division.  Develops and implements standard operating procedures, ensuring compliance with federal, state and local government.  Assigns personnel within the division to ensure public safety needs are met.  Prepares budget and expenditures for the operations division.  Coordinates the functions of 911 Operations with all public safety law enforcement, fire, and EMS agencies supported by the 911 system.  Manages operational level implementation of new communications technologies and Next Generation 911 (NG9-1-1).  Perform other related duties as assigned.

Applications must be completed and received by 4:30 pm Central Time on or before the closing date. 

For the official job posting go to our website at http://www.co.douglas.ne.us/county/hr/   to apply.

09-09-2010

DIRECTOR OF EMERGENCY COMMUNICATIONS

CITY OF HUTCHINSON, KS

The City of Hutchinson, KS is currently seeking qualified candidates for its Director of Emergency Communications position which will be vacated in January 2011.  The Hutchinson Reno County Emergency Communications Center (HRCECC) provides emergency communication services to all public safety entities in Reno County, Kansas (population ~65,000) with 17.5 budgeted staff.

Essential Functions Include:

• Planning, organizing, and directing the operations for the Hutchinson Reno County Emergency Communications Center (HRCECC) including various telephone, radio, teletype (CRT) and other communications systems serving Law Enforcement, Fire Service, Sherriff’s Department and Emergency Medical response agencies serving Reno County. 

• Establishing and maintaining effective working relationships with all emergency response entities.  Analyzes and evaluates law enforcement, fire service and emergency medical service response protocols and make recommendations to public safety officials for standardization and the effective delivery of emergency communications services. 

• Overseeing the selection, supervision, and development of 17.5 departmental staff. Developing/ providing effective training programs for new and current dispatchers to maintain and improve HRCECC operations.  Establishing HRCECC work rules and performance and conduct standards and conducting performance evaluations and disciplinary actions as warranted.  

• Developing the HRCECC’s annual budget including forecasts for staffing, equipment, materials and supply needs as well as monitoring and approving all HRCECC expenditures, purchase agreements and service contracts.

Requirements Include:

Qualified candidates should possess an Associate of Arts degree or equivalent with major course work in public administration, criminal justice, or a related field with a minimum of five (5) years of centralized public safety dispatching experience of similar size and complexity along with 3+ years experience in a managerial/supervisory capacity.  Two additional years of qualifying experience may be substituted for the Associate of Arts degree.  Qualified candidates must also possess National Crime Information Center and Emergency Medical Dispatcher certifications.

Pay range for this position is $54,705 to $77,523 depending upon qualifications.  The City of Hutchinson strongly supports employee training and development and offers an excellent total compensation package.  Interested persons may apply on-line at: www.hrepartners.com or email resume to:  toms@hutchgov.com 

Hutchinson offers excellent public and private schools, numerous recreational and cultural amenities and a wonderful quality of life.  It is also within a short drive to larger metropolitan areas. For more community information, please visit:  www.hutchchamber.com

09-01-2010

9-1-1 COMMUNICATIONS CENTER DIRECTOR

HALIFAX COUNTY, VIRGINIA

Director, with excellent leadership, character and technical experience sought to manage the E-911 Emergency Communications Center. Director will report to a County E-911 Board of Directors comprised of representatives of the Towns of Halifax and South Boston, and Halifax County.  Qualifications desired include: knowledge of E-911 communications systems, computer aided dispatch, multi-disciplined radio systems, NIMS and Federal-State-Local regulations governing radio / telecommunications, emergency services planning / coordination; effective communications / interpersonal relations skills; five years proven public safety communications experience, with three years supervisory experience; graduation from an accredited community college or technical college, emergency management, a related field or equivalent training and experience.  Candidates must pass a criminal background. 

Salary range: $35,000 - $52,000 DOQ.   A copy of the position job description is available online at: http://www.halifaxcountyva.gov/.

Send resume by July 30, 2010 to Halifax County E-911 Board, P.O. Box 699, Halifax, VA, 24558, info@co.halifax.va.us, or 434/476-3384 fax.

EOE

09-01-2010

ADMINISTRATOR

COLUMBIA COUNTY, OR 

Columbia 9-1-1 Communications District

Executive Search

for

Administrator

The District’s mission is to

Provide quality emergency communications service to the public and emergency service providers in Columbia County

The District:

Columbia 9-1-1 Communications District (C911CD) is the sole public safety 9-1-1 answering point and dispatch center for all public safety agencies based in Columbia County, Oregon. The District covers 687 square miles and serves a population base of approximately 50,000 patrons. Small adjacent portions of Clatsop and Multnomah Counties are also within the District’s service area. The District is an Oregon special district formed under ORS Chapters 198 and 403. The District is governed by an elected Board of Directors who represent five geographical zones within the county. A statutory Advisory Board, consisting of appointed executives from the 17 emergency services agencies that utilize the C911CD’s services, advises the Directors and staff in the operations. The Board also appoints citizen members to a five-member Budget Committee.

In 1989, Columbia County voters approved the formation of the Columbia County Emergency Communications District, one of only two that existed in Oregon at the time. That change brought all the county’s call-taking and dispatch services under one agency and in 1995 the Board legally changed the District’s name to Columbia 9-1-1 Communications District. This special district remains only one of three in the state and none of its operating budget is derived from user fees.

The C911CD uses state of the art enhanced 9-1-1 Phase II telecommunications and public safety wireless voice and data transmission technology systems. C911CD is a participating agency of the US Department of Homeland Security Portland Urban Security Initiative.

In fiscal year 2008-09, the 25 employees of the C911CD handled over 65,000 dispatched incidents. The 2010-11 budget is nearly $6.8 million, including capital and revenue. This is a progressive, financially sound District located suburban/rural setting that is enriched by its heritage and made strong by its tenured, well-trained and dedicated employees. 

For details, go to: www.columbia911.com

Community Description:

The C911CD is located in a picturesque suburban/rural area in northwest Oregon along the banks of the Columbia River. Being only a short, scenic drive north of Portland, St. Helens, which is the county seat and home to District administration, offers a serene rural setting and yet close to the amenities and conveniences of an urban setting. A short drive from any location in the District brings a host of outdoor activities, miles of river and a host of lakes, the mountains the Pacific Ocean, the city of Portland, cultural events and attractions and major highways and interstates. The Portland International Airport is within easy reach.

In addition to its abundance of activities, the towns and communities in the District truly present a welcoming, friendly and diverse atmosphere. Towns and communities that make up the county’s diverse culture and the C911CD service base are: Birkenfeld, Clatskanie, Columbia City, Mist, Rainier, Scappoose, St. Helens, and Vernonia. Columbia County is totally bordered to the east and north by the mighty river from which it derives its name – the Columbia. The county has more Columbia River frontage than any other county and that offers no end to the sight-seeing, fishing and boating opportunities the river offers.  

The area enjoys a comparably steady economic base, moderate weather, quality health care, and readily available and affordable housing. Educational opportunities, from public and private schools to secondary education are available throughout the county and the region.

For details, search: Columbia County, Oregon; and the cities and towns listed above and follow links for real estate, public and private schools, recreation, local attractions, etc. 

Job Description

The Administrator is an executive-level employee of the District and is assigned duties which include planning, organizing, directing and coordination the operations of the countywide 9-1-1 public safety answering point and dispatch communications system for all law enforcement, fire, emergency medical services and related providers based in Columbia County. The Administrator is responsible to the Board of Directors of the Columbia 9-1-1 Communications District and serves at their discretion. Duties also include: recommending policies to the Board; assuring approved policies are appropriately implemented; assuring the development of the annual budget in accordance with public budgeting law; administering the budget; seeking grant and alternative funding, grant application and grant award administration; oversight of the operation and maintenance of the physical plant, operational equipment and systems and; managing and evaluating District personnel; assuring Board and Advisory Committee awareness of emerging legislative issues and actions impacting District operations and goals; facilitating inter and intra District communication to foster positive relations; representing the District to members of the Advisory Committee and participating agency governing and supervising authorities; representing the District to local, state and nation 9-1-1 and other related organizations and associations.

The ideal candidate will possess the following: 

• A Bachelors degree in business, public safety administration, public administration or a closely related field; or relevant applicable certifications and a minimum of five years progressive responsibility in public safety administration, public safety communications management;  

• Or, the equivalent of ten years combined education and progressive responsibility and experience necessary to demonstrate the ability to manage a communication district effectively through the work of others to meet the essential functions of this position.

The ideal candidate will:   

• Be a proven leader who possesses high ethical standards and strong interpersonal skills 

• Be capable of maintaining established relationships with an effective, professional staff and effective partnerships with diverse community stakeholders, state and regional entities  

• Demonstrate principled management skills and possess a comprehensive knowledge of the operation of 9-1-1 emergency equipment and non emergency telecommunications and data systems to assure continuity of quality services to all citizens and public safety partners   

• Demonstrate success in applying sound business and fiscal principles to the operation and delivery of services for the communication district 

• Possess the ability to develop and implement long term strategic plans to maintain and improve quality, efficient service.

The essential functions of this position include:

• Plans, organizes, evaluates and directs the operations and maintenance of the District facilities, equipment and services within the guidelines established by the Board.
• Delegates duties and authority to subordinate management staff.
• Ensures adequate training, performance and supervision of all employees assigned to District work.
• Ensure operation readiness of the 9-1-1 center facility and systems, remote communications system and sites through oversight of maintenance and testing programs, long and short range planning and implementation of approved upgrades. Ensures fair and uniform personnel administration, including resolution of grievances. Participates, as directed, in labor negotiations.
• Analyzes and recommends staffing levels, equipment purchases and system improvements to meet operational needs.
• Meets regularly with the Advisory Committee and with staff and facilitates communication and positive relations between the Board, Advisory Committee, Budget Committee, staff and any special committees.
• Facilitate on-going long and short range planning by staff and the Board.
• Develops, implements and directs operating procedures based on policy decisions by the Board.
• Maintains ongoing facility and operational security procedures according to state, local and federal best practices and recommendations.
• Represents or assures representation of the District at meetings of the Advisory Committee, the Columbia County Fire Defense Board, the Columbia County Law Enforcement Executive Council/Columbia Enforcement Narcotics Team, the Ambulance Service Area Advisory Committee, the Lower Columbia Regional Training Officers Association, the Columbia County Firefighters Association, the Columbia Emergency Planning Association, the Columbia County Homeland Security Emergency Management Commission, Oregon APCO-NENA, Special Districts Association of Oregon and other local, state and national 9-1-1, public safety communications organizations.
• Assures best practices are followed in the day-to-day operations of the District.
• Ensures District compliance with changing laws and regulations affecting public employees and delivery of emergency communications services.
• Assures Board and Advisory Committee awareness of emerging legislative issues and legislative actions impacting District operations and goals; makes responsive policy and procedure recommendations.
• Assures that service complaints are promptly resolved. Ensures ongoing effectiveness of quality assurance programs. Maintains an on-going program of public relations and public information in the District.
• Ensures 24-hour management level supervisory availability in person or by telephone
• Not all the work performed is specifically described.

Salary Range: $85,000 to $100,000 DOQ. Excellent benefit package that includes health and retirement benefits including PERS/OPSRP, Deferred Compensation match, VEBA and more.

The Process:

The candidate must submit the following by the closing date and time: 

• A signed letter of interest (directions found at www.esci.us)
• A résumé that clearly demonstrates how the applicant meets the position requirements

To:  Columbia 9-1-1 Communications District

C/O Emergency Services Consulting International

25200 SW Parkway Ave., Suite 3

Wilsonville, OR 97070

To obtain additional information, contact: Emergency Services Consulting International at 800-757-3724 or fax 503-570-0522.

Detailed information is available at www.esci.us.

Application Deadline: 1500 PST - Tuesday, August 31, 2010

This is the initial phase of this hiring process. The Board of Directors at the district will review your résumé and cover letter. Application materials will be sent to those who are to be invited to the next phase. Finalist candidates will then be invited by the Board of Directors to participate in the selection process. It is anticipated that the selection process will be scheduled during October 2010 in St. Helens.

09-01-2010

COMMUNICATIONS MANAGER

CITY OF NOVI, MICHIGAN

The City of Novi, Michigan (population 50,000+) a rapidly developing suburban community, seeks experienced, and proven professionals as candidates for the Communications Manager Position in the Novi Police Department.  The Manager will be responsible for the operation, supervision, direction, appraisal, and coordination of personnel assigned to the Novi Regional Dispatch Center.  In addition, the Manager works through Dispatch Team Leaders and supervises all staff assigned to the Novi Police Department Regional Dispatch Center.  The successful candidate should possess the following:  Bachelor Degree in Criminal Justice, Fire Sciences, Public/Business Administration or related Communications field preferred and ten (10) years of Emergency Dispatching experience with at least five (5) of those years in a supervisory capacity.  The candidate should also have considerable knowledge of rules, regulations and procedures affecting the Communication Center personnel, considerable technical knowledge of radio communication systems, operations and interoperability, ability to deal with the public courteously and tactfully and the ability to perform duties of subordinates as necessary.

The salary range is between $59,875 and $85,037. This position includes a generous benefit package including health care, vision, dental and life insurance, deferred contribution pension plan and tuition assistance.

To view the full job description and obtain a City of Novi Application visit the website at www.cityofnovi.org.   Apply by sending a cover letter, resume and application to the City of Novi, Attention: Human Resources – Communications Manager Position, 45175 W. Ten Mile Road, Novi, MI, 48375.

08-25-2010

PUBLIC SAFETY DISPATCH SUPERVISOR

LAKE HAVASU CITY, AZ MUNICIPAL GOVERNMENT

SALARY RANGE $21.11 - $29.55/HOURLY, DOQ

Full-time position with benefits; Requires High School Diploma or GED and five (5) years of experience in receiving and dispatching emergency and non-emergency calls for assistance, including one (1) year of supervisory experience. Filing deadline: Friday, July 16, 2010; 5:00 PM.

For more information or to obtain an employment application, visit our web site at www.lhcaz.gov or contact Lake Havasu City Human Resources/Risk Management, 2330 McCulloch Blvd North, Lake Havasu City, AZ  86403, Phone: 928/453-4143; TDD: 928/855-3945. EOE

08-22-2010

WIRELESS COMMUNICATIONS ADMINISTRATOR

MESA, ARIZONA

$70,803.20 - $95,492.80 Annually

City of Mesa Mission

We are dedicated to providing superior services to our customers in order to improve the quality of life for Mesa residents, businesses and visitors.

Communications Values

We will strive for excellence in:  service to Mesa citizens, using technology for Mesa, responding to our customers, effective use of the public trust, displaying leadership in communications, the highest code of personal and professional ethics, the highest regard for our coworkers and their opinions, and keeping current with technology as it applies to Mesa goals and objectives.

Communications Mission

The City of Mesa Communications Department provides quality radio communications systems, electronic systems, and associated services for the public safety and municipal departments of Mesa and our partners on the TOPAZ Regional Wireless Cooperative (TRWC) network in compliance with the rules and regulations set forth by the Federal Communications Commission.

About the Communications Department

The Communications Department is committed to providing the best two-way radio communications services to our customers to serve their requirements.  We are responsible for over 3500 subscriber units operating on Mesa's Trunked Open Arizona Network (TOPAZ) consisting of a Project 25 800 MHz trunked radio system serving the City of Mesa, Town of Gilbert, City of Apache Junction, the Apache Junction Fire District, and the Town of Queen Creek.  The same services are also provided for the municipal service departments serving each of these cities and towns.  Connectivity for the radio tower sites serving this network is provided over the City's microwave radio system installed and maintained by the Communications Department.  The Communications Department is comprised of sections that endeavor to provide the best possible customer service to our many internal and external customers, including:  Administration, Engineering, Project Management, the Data Group, the Systems Group, the Mobile Group (West and East radio shops), and the Warehouse.  The Department has 23 full-time employee positions filled by employees dedicated to providing the highest level of success in meeting the many requirements of our various customers for communications services.  We have a strong sense of duty for each of the users on the system in the public safety and the municipal service departments as they continue providing their valued services to our citizens and residents.  It is this commitment that drives our desire to continue providing mobile shop services, the maintenance of communications systems infrastructures, data systems support, engineering and technical services, project management, warehousing, and administrative and budgetary services that are the best available in our central Arizona valley.

About the Position

This classification has been designated as a non-classified, non-merit system, at-will position.  The Wireless Communications Administrator is responsible for assisting the Communications Administrator with planning, organizing, staffing, and directing assigned personnel in the day-to-day activities in the Communications Department.  This class has direct supervisory and management responsibility for the research, design, cost estimation, specification, proposal evaluation, project management, and acceptance testing of specialized communications systems.  This Department is involved in planning, technical researching, engineering, designing, constructing, installing, maintaining, purchasing, and operating the City's radio communications and additional electronics-related items enumerated in Mesa Telecommunications Management Policy #114.  Duties include providing direction in the following areas:  organizational structure changes, manpower requirements, staffing assignments, technical training, performance evaluations, and service operations; providing consulting experience to City departments; and providing direction in radio communications, telecommunications, and data areas to Communications staff.  Additional duties include:  scheduling and assigning the work of administrative, technical, engineering, and project management staff; assisting in the development of the Communications budget; and developing proposals for Communications policies and objectives and for other City department's short-term and long-term radio communications needs.  This class is distinguished by its responsibility for assisting the Communications Administrator in managing and administering projects in the Communications Department.  An employee in this class is required to exercise considerable independent judgment.  The Wireless Communications Administrator is supervised by the Communications Administrator, who reviews and evaluates work based upon results achieved.  Employees in this class are required to be available on a 24-hour basis to respond to emergency situations.  This class is FLSA exempt-executive.

About the Ideal Candidate

The Wireless Communications Administrator class is a combination of highly technical expertise and management of technical staff.  The City is seeking candidates who will assist in bringing visionary, innovative, and inclusive leadership to the Communications Department.  The candidate will have broad experience in communications technology, including Public Safety land-mobile radio and microwave systems, and Federal Communications Commission (FCC) rules and regulations pertaining to radio communications systems, operations, and administration.  The individual should have a demonstrated history of a focus on customer service to a diverse group of customers and a demonstrated history of superior interpersonal skills to a wide variety of managerial and incumbent positions, individuals, and groups including:  City administration, elected officials, vendors, and radio users.  In addition, the candidate should be able to assist the Communications Administrator in leading the Department in its strategic planning efforts.  The candidate must be able to effectively handle multiple priorities and projects, utilizing information/computer and related technology to the fullest extent practicable.  Candidates should have a strong background in participatory management, teamwork, and setting and communicating clear direction.  Successful candidates must be at ease speaking in public settings, and have the ability to speak extemporaneously with a high degree of credibility.  Candidates should have experience with organizations that have a strong team orientation, open communications, and an employee participation environment.  The individual should have an entrepreneurial mindset and the ability to motivate all concerned in meeting challenging financial issues and a growing demand for services.

Minimum Qualification(s) Required:

• Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Business Administration, Management, and/or a related field.
• Extensive (5+ years) experience in supervising and directing the design, installation, maintenance, and/or engineering of wireless communication systems.
• Additional supervisory level experience in wireless communications systems maintenance may be substituted on a year-for-year basis for the educational requirement.

Special Requirement(s). 

• Must possess a valid Arizona Driver's License by hire date.

Preferred/Desirable Qualifications(s).

• Experience with public safety communications systems is highly desirable.

A City of Mesa online application and supplement are required.  The first review of applications and supplements will be Monday, July 12, 2010.  Apply online at:  www.mesaaz.gov/Jobs.  Applications and supplements must be received on-line by midnight on the closing date to be considered.  Human Resources reserves the right to close positions without prior notification. 

The most qualified applicants may be selected for an interview and/or additional testing.  All applicants will be notified of their status by e-mail or mail.  If you are invited to a testing process and might require reasonable accommodation to participate, please advise Human Resources at the time you are contacted.  For information regarding the essential functions of a position, please review the job description by accessing our City website.

The City of Mesa respects, values, and welcomes diversity in our workforce.  To this end, we encourage all interested people to apply.

7:00 a.m. - 6:00 p.m., Monday - Thursday (Closed Fridays)

OFFICE (480) 644-2365

JOB HOTLINE (480) 644-2759 OR 1-800-662-5053 Toll Free

08-19-2010

DISPATCH MANAGER

OREGON HEALTH & SCIENCE UNIVERSITY (OHSU)

PORTLAND, OR

Oregon Health & Science University (OHSU) is recruiting for a Dispatch Manager to lead the Dispatch services team within the Department of Public Safety. This individual will be responsible for various functions of the Dispatch/Records unit which is a 24 hours, 7 days per week operation. The Manager plans and organizes the operations of the Police Dispatch Unit and Records Section.

Responsibilities:

Supervises the work of seven – ten full time dispatchers who take calls for law enforcement services, fire, medical, emergency maintenance assistance and customer service; Operation of Law Enforcement Computer Aided Dispatch computer systems and other technology and computer databases utilized by the department; Develops policies and procedures to ensure compliance with University, local, state and federal laws related to police records; Manages and coordinates activities of dispatchers across all shifts; Works with other criminal justice agencies to coordinate regional data sharing; Acts as Police Department Custodian of Records; Interprets public records law and determines disclosure and non-disclosure of highly sensitive documents; Directs, plans and monitors records collection, storage, preservation, retention, retrieval and management for the department ensuring that University, City, State and Federal requirements are met; Manages the retention schedule for case files and related documents; Oversees the Records Management System; Researches and evaluates new technology for implementation is dispatch and records; Ensures proper utilization and access of multiple law enforcement information systems including Portland Police Data System (PPDS), Law Enforcement Data System (LEDS), National Crime Information Bureau (NCIB), Computer Aided Dispatch, and other operations systems used by dispatch. Incumbents play a key role in the effective management of emergency situations, either directly or indirectly, and must be able to think critically and respond quickly and appropriately under stressful conditions.

The Dispatch Manager oversees the day to day operations, promoting a cohesive and fully functioning, positive work environment, managing incoming call volume and coordinating service dispatch activities, and play a pivotal role in the outcome of complex and large scale incidents; Monitors unit performance and for process improvement; preparing reports and other written materials concerning individual and group performance; ensuring conformance with department standard operating procedures, labor contracts and user agency agreements; interpreting federal, state and local laws applicable to areas of responsibility; May also receive and process calls from complainants and take action to correct equipment malfunctions; Ensures quality, officer safety and customer service standards are met by reviewing audio recordings of radio traffic and incoming/outgoing phone calls. This position is responsible for providing and maintaining dispatch coverage and setting dispatch hours/schedules and may serve as a dispatcher at times as necessary.

Qualifications:

Required: Must be able to obtain LEDS Certification within 60 days of employment and also a State of Oregon Emergency Telecommunicator Certification within 18 months of appointment. Must be free of Criminal History with a current vehicle operations license and be able to pass a Criminal Justice background check. Must have High School Diploma or equivalent. CPR and First Aide certification required or the ability to obtain it within 90 days of hire. Minimum of 2 years experience: in Law Enforcement communications or equivalent; and in supervisory/managerial capacity. Intermediate computer skills. Ability to present information clearly, communicate and coordinate effectively, both written and orally, logically and persuasively. Ability to evaluate the need for and assess the implementation of equipment, devices, and software as technology changes. Must have sound understanding of Oregon administrative rules regarding archiving and Uniform crime reporting requirements. Must be able to exercise independent judgment and make quick sound decisions while supervising, and be able to follow and instruct staff of OHSU Administrative and Departmental Policies, Procedures and Guidelines. Must be able to recognize critical security, safety and maintenance items and have the initiative to respond to them immediately. Preferred: Associate's degree in Records Management or related field and five years of progressively responsible records management experience, including two years in police records. Experience in an EOC (Emergency Operations Center) and with Incident Command.

Schedule and Salary Range:  1.0 FTE   Salary Range: $55,000-82,600/year.

Location:  Marquam Hill Campus.  Work schedule is primarily dayshift, but requires flexibility to work evenings, weekends, and holidays, including on-call when needed.  Must have the ability to respond to OHSU to assist during an emergency.

Interested and qualified candidates are asked to apply as soon as possible at www.ohsujobs.com to recruitment #IRC30220 under the Management/Supervisory category of jobs.

OHSU is an equal opportunity, affirmative action institution.

08-16-2010

EMERGENCY COMMUNICATIONS SYSTEM MANAGER

COUNTY EXECUTIVE OFFICE

ST. CHARLES, MO

ST. CHARLES COUNTY GOVERNMENT

HUMAN RESOURCES

201 North 2nd Street, Room 519; St. Charles, MO  63301

Phone: 636-949-7320

Fax: 636-949-7322; TDD Phone 636-949-7323

http://www.sccmo.org

E-mail: personnel@sccmo.org

POSITION ANNOUNCEMENT

Salary Range:  Equivalent to $74,107 -- $111,161 annually.                                                                   

This is a full-time, 40 hour per week position which includes a full range of benefits including paid vacation, sick leave, holidays, employee health, dental, life, disability and tuition assistance programs.

JOB DESCRIPTION:  Establishes, administers and oversees the operation of a new County Emergency Communications Mobile Radio and Microwave System for public safety.  Coordinates with the External Radio Consultant and involved County departments to initially oversee, coordinate, and establish protocols for the construction, installation, maintenance and operation of a new emergency responder radio communications system in accordance with the St. Louis Land Radio System Regional Plan.  Establishes protocols to ensure the security of computers, applications, and automated information.  Provides required data and reports to the Director of Administration relating to the construction, installation and/ or operation of the system including issues, solutions, costs, timelines, etc. to achieve overall goals.  Advises Director of Finance and Director of Administration on the public safety emergency radio communications budget.   Establishes close working relationships with County departments and Regional jurisdictions, external Radio Consultant and various representatives on St. Louis Area Regional Response System (STARRS), and the STARRS radio core and governance committees, to accomplish goals to ensure coordination guidance is provided to all county departments and the regional communications goal and interoperability plan is met.  Facilitates the design, layout and installation of equipment and systems to meet the emergency communication systems needs in conjunction with STARRS contractor for construction of the microwave system.  In coordination with the external radio consultant, recognizes and corrects issues and failures of the contractor building out the system in a timely manner.  Researches, negotiates, and oversees the engagement of third party maintenance, service, repairs or service agreements that may be necessary.  In coordination with appropriate County departments; including Information System, Sheriff, Division of Emergency Management, and Dispatch and Alarm, schedules repair times and monitors quality of work performed by technical staff.  Consults with other County departments to update the County’s communications plan to accommodate their communications needs.  In conjunction with the Division of Emergency Management, ensures the County’s compliance with all State, Federal and other regulatory codes as they pertain to the County’s Public Safety Emergency Communications System.

After build out and acceptance of the system, diagnoses defects/issues and prioritizes repairs to be made to the County’s Public Safety Emergency Communications System’s equipment including equipment at base stations, remote sites and in mobile units, maintenance of antennas, microwave towers, generators and the preventative maintenance for radio units.  After build out and during migration to the new system, supervises the installation, maintenance and repair of the systems equipment.  Conducts in-service training on new equipment. Assists the Sheriff’s Department, Division of Emergency Management in filing FCC license requests for new frequencies and maintains all licenses issued.  Assists in coordinating the County’s 911 system and the public safety emergency communications system.   Performs other duties and responsibilities as assigned.

REQUIREMENTS:  Bachelor’s Degree in Electronic Communications or similar field and significant experience in the RF communications, microwave and electronics field, ten years of relevant experience preferred.  Requires comprehensive skill and knowledge in the following areas:  Public safety emergency communications field, specifically RF planning and engineering, land mobile radio, microwave system projects and IP voice and data systems; Design, specification, procurement, implementation, testing and management of public safety mobile radio and microwave system projects; Electronics repair; Licensing requirements and procedures; Electrical and communications systems; Analysis of costs and structure rates; Installation, design, maintenance, repair and management of standard and IP voice and data systems used in digital trunked public radio systems; FCC rules and regulations and General management principles and practices including supervisory and budgetary responsibility.  Requires familiarity with, and ability to understand and use schematic diagrams, blueprints, testing devices, oscilloscopes, generators, voltmeters, watt meters, and ammeters as necessary.  Comprehensive skill in designing and implementing preventative maintenance systems.  Considerable skill in applying for FCC and other licensing.   Requires strong communication skills both verbally and written form; including effective working skill in dealing with local government officials, suppliers, contractors and the public and considerable skill in preparing written reports, presentations, documentation and the maintenance of a variety of records.  Must be available for emergencies as related to the public safety emergency radio communications system and carry a personal cellular telephone.   An equivalent combination of education and experience that provides equivalent knowledge, skills and abilities will be considered.

TO APPLY: All applications must be submitted through our Self-Service Website at www.sccmo.org/hr.  Please attach a current resume to the on-line application.   We do not accept faxed, e-mailed or print applications.  Terminals are available on site at the HR Dept., 201 N. Second St., Room 519, St. Charles, MO  63301 Monday – Friday 8:00 am – 5:00 pm.   Applications will be accepted until the position is filled or a sufficient quantity of qualified applicants has been received.

St. Charles County is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.  St. Charles County is a drug and alcohol free work place.  A pre-employment drug screen is required for all positions.

AN EQUAL OPPORTUNITY EMPLOYER

Posted   05/28/10   Pay Grade 15                                                                                                           

08-16-2010

ELECTRONICS/ELECTRICAL SYSTEMS SUPERVISOR

GENERAL MAINTENANCE SUPERVISOR

THE PORT AUTHORITY OF NY & NJ

The Port Authority of New York and New Jersey is a bistate public agency responsible for promoting transportation and commerce, operating some of the busiest and most important transportation links in the region including bridges, tunnels, bus terminals, airports, PATH, AirTrain systems, and the NY/NJ seaport.

Responsibilities:

Under the supervision of the Chief Maintenance Supervisor, the selected candidate will be responsible for the direct supervision of subordinate supervisors, Communications Equipment Specialists, Electronic System Specialists, and Electrician staff. The unionized craft titles work in a wide variety of electronic maintenance and installation areas which include computer systems, fixed radio base stations, repeater stations and trunked radio systems, mobile and portable radio systems, closed circuit television systems, security systems, audio systems, message signs, and fiber optic systems. The selected candidate will be responsible for providing technical assistance to staff to facilitate testing and repair as required for routine service of all equipment maintained by the Communications Security and Electronics Group (COMSEG).  Other responsibilities include contract administration and administration of the agencies policies and procedures.

The successful candidate must be able to respond to all emergencies including inclement weather and any declared facility emergency.  The candidate must be able to work overtime when necessary as a normal function of the job and must also be available to work any shift necessary, including weekends and holidays, to assure that the normal duties of the position are performed.

Eligibility Requirements: 

• Associate Degree or higher from a recognized college or university.
• Three (3) years full-time paid maintenance supervisory work experience.
• Work experience at the level of journeyman in the operation of complex electrical and electronic systems (Communications Equipment Specialist, Electronic Systems Specialist and Electrician).
• Possess a valid FCC (General Radiotelephone) License issued by the FCC (must be obtained within six months of appointment).
• Possess a valid driver’s license.
• Must be able to work at extreme heights 

Qualifications:

The ideal candidate will present the following qualifications profile: 

• Will have 5 to 7 years experience at the level of journeyman in the operation of complex electrical and electronic systems and communication equipment, and experience in the area of components and associated maintenance, as performed by various trades. 
• Demonstrated ability to supervise diverse maintenance work activities, review, and perform work as indicated in engineering drawings.
• Possess excellent organizational skills with the ability to work independently and prioritize assignments and experience in administering work orders.
• Familiarity with union contracts.
• Ability to identify, understand and integrate customer service needs into day-to-day decision-making.
• Overall knowledge of electrical and mechanical systems and building code and environmental regulations.
• Proficient in the use of various computer programs such as Microsoft Excel, Word, PowerPoint, and Project.
• Excellent verbal and written communications skills.

Successful candidates will be required to apply for and be able to maintain security clearance and airfield driving privileges.  Candidate must also pass an extensive background check.

The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.

How to Apply

Interested applicants can apply directly online to this position by visiting www.JoinThePortAuthority.com. Follow the instructions to View Job Postings, type the following reference number 11123 in the Keyword Search box.

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

07-26-10

Job Opportunities are from the pages of the Public Safety Communications/APCO BULLETIN, The Official Magazine of APCO International.  For information on how to have a job opportunity or job wanted ad placed in the magazine Click Here to email or you can call: 386-322-2500, Extension 2418.