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Services | Jobs
Telecommunicator
PART TIME POLICE DISPATCHER
CITY OF SIERRA MADRE, CALIFORNIA
$16.87 - $20.51 per hour
Application Deadline: Tuesday, August 17, 2010, 4:30 p.m.
Position
Under direct supervision of a Police Sergeant or Watch Commander, receives and transmits routine and emergency telephone and voice radio messages, dispatches equipment and personnel; receives and transmits teletypes for related computer systems. Provides clerical/secretarial support for the Police Chief and the Police Department on a shift basis. This position may work nights, weekends, and holidays.
The City of Sierra Madre
The City of Sierra Madre is a unique foothill village located in Los Angeles County at the base of the San Gabriel Valley Mountains with a population of approximately 11,600. The City is a full service municipality operating under the Council/Manager form of government. The City has 65 full-time employees assigned to seven operating departments. The dedicated City staff provides excellent service to the community. The City was incorporated in 1907 as a General Law City. It has its own Water, Library, and Police Departments. The City is proud of its Volunteer Fire Fighters.
City of Sierra Madre Mission Statement
The City of Sierra Madre provides quality, cost-effective public services that preserve the small downtown character and enhance the health, safety and welfare of the community.
The Police Department
The City of Sierra Madre enjoys the reputation as one of the safest cities in Southern California. It is our intent to maintain that reputation. For over 100 years, the officers of Sierra Madre Police Department have been committed to ensuring public safety and working with the community to deliver superior services. Our goal is to become a model for small city policing.
Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Communicates with police units in the field by radio; answers telephones on the Emergency 911 line; places service calls and dispatches police, medical, fire and search and rescue accordingly;
- Maintains a daily log of police activity;
- Completes and maintains a variety of police records;
- Monitors radio and teletype system communications of local, state, and federal agencies;
- Processes inquiries from officers in the field through the Justice Data Interface Controller (JDIC) computer;
- Gives first aid in medical emergencies;
- Inputs data into the computer about stolen or damaged property, stolen vehicles, and registered guns;
- Assists public at the counter, giving and receiving information and directing to proper offices; makes copies of reports for citizens, insurance companies, attorneys, etc.; receives and processes overnight parking permits; types clearance letters for citizens;
- Logs and serves subpoenas for in-house officers;
- Assists the public at the reception desk;
- Receives complaints and reports, and provides the public with information and directions;
- May work nights, weekends, and holidays;
- Performs other related duties as required.
Qualifications
High school diploma or equivalent required. Must be currently employed or have been employed within the past 12 months with a current public safety agency (police or fire) with the responsibility for taking, dispatching, and handling 911 calls and two-way radio traffic.
Must have successfully completed the Peace Officer Standards and Training (P.O.S.T.) Public Safety Dispatchers Basic Course.
Must be able to work a minimum of one 12 hr shift per month may be days, nights, weekends, and holidays depending on the department’s needs.
Application Process
Application deadline: Tuesday, August 17, 2010 at 4:30 p.m. Candidates should send a completed application and current resume to Rosemary Garcia, Community & Personnel Services, 232 West Sierra Madre Boulevard, Sierra Madre CA 91024. Applications can also be faxed to (626) 836-6656 or visit www.cityofsierramadre.com.
Oral Interviews: Wednesday, September 1, 2010
Chief’s Oral Interviews: Friday, September 3, 2010
Applications must be completed and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to completed application forms as supplemental information, but will not be accepted in lieu of an official application form. The most qualified candidates will be selected to participate in an interview process, followed by a practical test for the successful candidates. All candidates who meet the minimum qualifications will remain candidates until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.
The successful candidate must pass: Pre-employment medical exam, including a drug/alcohol screening and background verification including credit screening.
Immigration and Reform Act of 1986
In compliance with the Immigration and Reform Act of 1986, all new employees must demonstrate eligibility to legally work in the United States by providing required documentation.
Equal Opportunity Employer
The City does not make employment decisions based on sex, race, color, religion, national origin, ancestry, age, marital status or physical handicap, except when such qualifications are appropriate occupational qualifications.
Employment Standards
Employment with the City of Sierra Madre is contingent upon meeting the medical standards of the position. A candidate must pass a pre-employment physical examination, including a drug/alcohol screening and a reference and background check. The City of Sierra Madre makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to City Administration – Personnel. The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained in this job announcement may be modified or revoked without notice.
Questions may be directed to Rosemary Garcia at (626) 355-5278 or at rgarcia@cityofsierramadre.com . Applicants may wish to visit the City’s official website – www.cityofsierramadre.com – for further information.
09-23-10
LAKE HAVASU CITY MUNICIPAL GOVERNMENT
PUBLIC SAFETY DISPATCHER/TRAINEE
SALARY RANGE $17.98 - $25.18/HOURLY, DOQ
(TRAINEE: $16.35/HOURLY)
Full-time position with benefits. Requires High School Diploma or GED; experience in receiving and dispatching emergency and non-emergency calls for assistance is preferred. Filing deadline: Thursday, August 5, 2010; 5:00 PM.
Testing will be conducted on Friday, August 13, 2010. Qualified applicants will receive separate testing notification.
For more information or to obtain an employment application, visit our web site at www.lhcaz.gov or contact Lake Havasu City Human Resources/Risk Management, 2330 McCulloch Blvd North, Lake Havasu City, AZ 86403, Phone: 928/453-4143; TDD: 928/855-3945.
EOE
09-09-10
COMMUNICATIONS SPECIALIST/PUBLIC SAFETY DISPATCHER
CITY/COUNTY 911 CENTER
GRAND ISLAND, NE
Perform a variety of duties and responsibilities involved in receiving incoming calls for public safety emergency assistance and the dispatching of necessary units; receive non-emergency after-hour calls for the City and County departments; and monitor teletype communications. One to two years of increasingly responsible experience in receiving and processing emergency calls is preferred but not required. Basic training provided. Post-offer/pre-employment physical and drug screen.
Salary: $14.00 - $20.45 per hour plus excellent benefits. Residency required within six months.
Apply online by July 12, 2010 at City web site:
www.grand-island.com
EO/AAE/M/F/D/V/G
08-25-10
COMMUNICATIONS DISPATCHER
TOWN OF HILTON HEAD ISLAND, SC
Prior Dispatch Exp Not Required
Interested in working for a dynamic, progressive 9-1-1 dispatch organization?
Like a fast-paced environment?
Are you organized and able to multi-task?
The Town of Hilton Head Island is seeking a motivated individual to join their outstanding Dispatch organization.
Located 45 minutes from Savannah, GA, Hilton Head Island is one of the world’s premier resort locations offering a rich and rewarding lifestyle. Recreational, cultural and outdoor amenities are in abundance and coupled with its rich history make it an ideal place to live and work. We are currently filling an opening in our Dispatch organization.
The primary responsibility of this position is to relay information from public emergency callers to proper resources that can provide assistance when necessary. The center answers enhanced 911 and conventional lines and is responsible for monitoring and dispatching for the Hilton Head Island Fire & Rescue Division and other local agencies; dispatching appropriate personnel if necessary; and troubleshooting communications equipment as appropriate. The position reports to a Shift Supervisor.
Specific responsibilities include, but are not limited to:
- Receives calls from public for emergency services;
- Determines which response agency should be responsible for responding to the call for assistance and dispatches appropriate units;
- Relays all appropriate and necessary information to the responding emergency units;
- Provides emergency assistance to callers until responding emergency units arrive and assume control of the situation;
- Monitors primary and secondary radio channels;
- Conserves the knowledge of location and availability of all field units,
- Maintains, updates, and applies accurate records by utilizing related information databases and logs information into the Town’s reporting system;
- Records hydrants that are out of service and streets with any obstructions and relays information to appropriate parties and agencies; logs reports of traffic light malfunctions or maintenance needs and forwards information to appropriate parties and agencies; updates the Town’s burn line every morning to inform residents of burning conditions; ensures that complexes on fire watch contact the dispatch every hour; updates gate codes, deputy call signs and employee telephone numbers for daily use; monitors the weather channel for any warnings of pending severe weather;
In addition to being able to multi-task, the ideal candidate will be a team player, possess strong keyboarding skills, be able to follow procedures and have the equivalent education + experience or a high school diploma or G.E.D. + 1 year of experience in administrative support, customer service, emergency dispatch, or a closely related field. In addition, if hired, they must obtain:
- Emergency Medical Dispatch Certification (E-911 Specialist) within one (1) year of employment;
- Current Healthcare Provider CPR Certification within three (3) months of employment;
- Telecommunications Specialist (E-9-1-1) Certification within one year of employment.
- Training equivalent to Haz Mat Awareness in accordance with 29 CFR 1910.120
We offer a competitive salary (entry range: $35,042 – 43,802, doe) and a comprehensive benefit package that presently includes health, dental and life insurance, a vision plan, vacation, sick leave, paid holidays and a retirement program.
For information on how to submit a resume for this position, please visit our website: www.hiltonheadislandsc.gov
08-2-2010
9-1-1 DISPATCHER
(Public Safety Communicator I)
DEPARTMENT OF PUBLIC SAFETY COMMUNICATIONS (DPSC)
FAIRFAX, VA
Job # 10-9510
$37,292 (Grade P15)
Description: This position is located at the McConnell Public Safety and Transportation Operations Center (PSTOC)at 4890 Alliance Drive, Fairfax, Virginia, which is near West Ox Road (VA 608)/Lee Highway (VA 29)/Fairfax County Parkway (VA 7100) and I-66.
This announcement is to create an eligibility list, which is a pool of applicants who are eligible to fill these positions. There will be multiple positions filled from this announcement. This recruitment is for the training academy class that will begin on August 16, 2010.
This is a highly responsible and rewarding public safety position. Employees work an assigned 12.5-hour shift, either 6:30 a.m. to 7:00 p.m. or 6:30 p.m. to 7:00 a.m. on scheduled days of the week. Employees are scheduled off every other weekend (Friday through Sunday), and work approximately 177 days per year. During the Academy training period, the individual will work an 8-hour day or evening shift depending on class assigned. During the Academy and on-the-job training period of approximately 20 weeks, employees are restricted from additional outside employment or taking other classes unless assigned by the agency.
Receives and processes 9-1-1 emergency and non-emergency calls from the public using a specialized telephone system. Gathers, classifies and supplements pertinent information obtained from the caller and enters it into the computer aided dispatch (CAD) system. Operates a CAD console equipped with multiple computer terminals, including mapping, aerial photography and a radio console with multiple radio channels to dispatch police and fire-rescue units. Monitors and controls a large number of public safety resources throughout Fairfax County. Queries and enters information (e.g., stolen articles, wanted persons, missing persons) from the Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) data files.
Minimum Qualifications: Any combination of education, experience and training equivalent to graduation from high school or a G.E.D. issued by a state department of education. United States citizenship is required.
Special Requirements: All applicants must satisfactorily pass the following requirements: computer-based simulation test, organizational compatibility test, panel interview, polygraph examination, and background investigation. Must be able to perform essential job functions, hearing and speaking clearly. Must have never committed, been involved in, or been convicted of a felony.
Preferred Qualifications: Associate's or bachelor's degree. Applicants should possess a strong work ethic and the ability to work in a fast-paced and rapidly changing environment. Requires excellent decision making, resource allocation, prioritizing and deployment skills. Applicants interested in public safety communications as a career choice who enjoy working in a team environment are encouraged to apply to work in one of the finest 9-1-1 public safety communications centers in the nation.
Note: Public Safety Communicator I (PSC I) incumbents are eligible for Public Safety Communicator II positions and beyond based upon satisfactory completion of prescribed training, performance and qualification criteria. PSC I's must demonstrate proficiency as a call taker and begin actively training as a police or fire-rescue dispatcher within 12 months of their date of hire.
To Apply: Submit your resume on-line through the AIMS system or https://www.fairfaxcounty.gov/jobs/listing/listing.asp If this is the first time you have used AIMS, you will need to create an account. Fairfax County is an Equal Opportunity Employer. Reasonable Accommodation upon request.
Closing Date: 6/11/2010
Date Posted: 5/15/2010
Benefits: Most positions advertised here are merit system positions funded for full benefits such as health insurance, retirement, life insurance and paid leave. Follow the link for details on Fairfax County's comprehensive benefits program for merit system employees. If a position is not funded for benefits that information will generally be included in the job announcement.
07-21-2010
Job Opportunities are from the pages of the Public Safety Communications/APCO BULLETIN, The Official Magazine of APCO International. For information on how to have a job opportunity or job wanted ad placed in the magazine Click Here to email or you can call: 386-322-2500, Extension 2418.
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